Enhancing Your Skills: Managing & Navigating Complex Investigations

This program, held August 4-5 in Denver, Colorado, is designed to enhance the skills of middle managers and investigators on the rise. Content focuses on the skills necessary for complex investigations. Speakers, utilizing case studies, will unravel complex schemes through a focus on case management, internal collaboration, analytics, team development, and partnership with law enforcement. In addition, faculty will examine skills experienced anti-fraud professionals need, such as interviewing and negotiation, to conduct effective investigations.

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This is the ideal program to enhance the skills of middle managers and investigators on the rise. Investigative skills discussed in this program include: managing complex investigations involving multiple internal departments, conducting risk assessments, analyzing negotiation techniques, and interpreting data.

View Schedule-at-a-Glance for this program.

Managing Complex Investigations
Day One

Fraud schemes are increasingly complex and anti-fraud professionals need to understand how to utilize an array of investigative strategies and analytic tools.

This program will examine the skills needed to conduct effective investigates of complex cases or shifting schemes such as telemarketing and enrollment. Speakers, utilizing case studies, will unravel schemes through a focus on case management, internal collaboration, analytics, team development, investigative skills, and partnership with law enforcement.

Case Discussion Roundtable Meetings

Case Discussion Roundtable Meetings are small group discussions where private insurer members experience the value of collaboration. Public and law enforcement partners share case information and discuss schemes, trends, and fraud patterns.

Eligible Attendees are required to participate. Participants must be an employee of a NHCAA Member Organization, Law Enforcement Liaison, or Affiliate Member to attend.



The NHCAA Institute is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.

Target Audience: This program is most appropriate for mid to senior-level analysts, investigators, consultants, and law enforcement agents who have worked in the health care anti-fraud industry for a minimum of three years.

Level: As a level II, or intermediate program, some investigative / health care / coding expertise is assumed. Training content is focused on the detection and investigative processes, using case examples to highlight strategy and techniques.

Pre-requisites: A minimum of three years of experience in the health care anti-fraud industry or attendance at the Boot Camp Program.

Member1 Government2 Non-Member3
$850 $950 $1,300

Register online via secure transactions. Please have a Visa, MasterCard, Discover or American Express card available


Fill out & print completed registration form.

Registration Policy

Registration Deadline: July 17, 2020
NHCAA accepts registrations after this date; however, NHCAA may not be able to include your contact information in the participant roster or have a certificate of completion on-site for you.

All cancellations (regardless of date) will be assessed with at $100.00 administrative fee.

  • All written notice of cancellations and substitutions should be sent via email to training@nhcaa.org.
  • Before cut-off date - To cancel and obtain a full refund (minus an administrative fee) or to request a substitution, you must provide written notice to The NHCAA Institute - NETS.
  • After cut-off date - If you cancel in writing after the cut-off date, no refund will be provided but credit for future training is available. All substitution requests received after the cut-off date will be charged a $100.00 administrative fee. 

For more information regarding administrative policies on refunds and cancellations or to register a complaint, please contact training@nhcaa.org.  

1NHCAA Member rate applies to all NHCAA Member Organizations, Affiliate Members, Individual Members, Platinum Members, Premier Supporting Members and Supporting Members.
2Government rate applies to NHCAA Law Enforcement Liaisons and other attendees from local, state and federal public agencies.
3Non-Member participants must occupy a professional position with a private for-profit or not-for-profit health care reimbursement organization, or in a local, state or federal law enforcement, prosecutorial, or regulatory agency or in a professional disciplinary organization. All registrations will be reviewed to ensure these eligibility requirements are met. If you are not in one of these positions, but wish to attend, please email us at: training@nhcaa.org.

Grand Hyatt Denver
1750 Welton St
Denver, CO 80202


Phone: 877.803.7534
Hotel Cut-off: Monday, July 13 at 12:00 PM Mountain Standard Time (MST).

All rooms are sold first come, first served. Rooms may sell out prior to the cut-off date, so book at your earliest convenience.

Participants should identify themselves as being with the NHCAA National Education & Training Series (NETS). If you are a federal employee and qualify for the government rate, please also identify yourself as qualifying for the government block.

Room Rates

Standard Single: $225*
Government Single: $173*

*The Guest Room Rates are quoted exclusive of any applicable taxes (which are currently 15.75%), applicable service fees, and/or hotel-specific fees in effect at the time of the Event.


Check-in: 3:00 pm
Check-out: 11:00 am
Valet parking available for $46 overnight


Denver International Airport (DEN)

  • Distance from hotel: 25 miles
  • Estimated taxi fare: $60 (one way)
  • Denver Airport Rail – Travelers can use the A Line rail service from Denver International Airport to LoDo's (lower downtown) Union Station and back, courtesy of Regional Transportation District (RTD). The Denver airport rail has six stops along the way and takes approximately 37 minutes at a cost of $10.50 each way.
  • See shuttle details on DEN’s transportation webpage

*IMPORTANT: Website URLs, taxi fares, parking costs, check-in & check-out times, and other quoted prices and information may be changed at the vendors' discretion. Please confirm all costs associated with your travel prior to attending the program.