Enhancing Your Skills: Managing & Navigating Complex Investigations

As the health insurance community works tirelessly to respond to the COVID 19 pandemic, we recognize that education and training are still vital to our industry and we are excited to be able to provide our Skills training virtually this year. We will post additional information about this training program and opening registration in the near future.

Register today to participate in NHCAA’s virtual Skills program, August 25 – 27.

Click the tabs below to view detailed program information.

This is the ideal program to enhance the skills of middle managers and investigators on the rise. Investigative skills discussed in this program include: managing complex investigations involving multiple internal departments, conducting risk assessments, analyzing negotiation techniques, and interpreting data.

What to Expect

Sessions will happen live August 25 – 27 through our Adobe Connect platform. To earn credit for attending, every session must be watched, and checkpoints completed. These sessions were not designed to be shared or streamed with others. Each participant should be registered to attend. Session recordings will be available to registered attendees for two weeks after the program concludes.

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What to Expect

This virtual program will feature 10 power-house sessions focusing on skills and strategies needed for complex investigations. Over three (3) days hear your peers in the health care anti-fraud industry examine the skills needed to conduct effective investigates of complex cases or shifting schemes such as telemarketing and enrollment.

Speakers, utilizing case studies, will unravel schemes through a focus on case management, internal collaboration, analytics, team development, investigative skills, and partnership with law enforcement.



Participants earn 10 Continuing Professional Education (CPE) hours applicable to the training requirements for the Accredited Health Care Fraud Investigator (AHFI®) designation. Only those who are registered to attend and watch each available session and take the corresponding quizzes will be eligible to receive credit. No partial credit will be awarded.


The NHCAA Institute is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.

Target Audience: This program is most appropriate for mid to senior-level analysts, investigators, consultants, and law enforcement agents who have worked in the health care anti-fraud industry for a minimum of three years.

Level: As a level II, or intermediate program, some investigative / health care / coding expertise is assumed. Training content is focused on the detection and investigative processes, using case examples to highlight strategy and techniques.

Pre-requisites: A minimum of three years of experience in the health care anti-fraud industry or attendance at the Boot Camp Program.

Please check back soon for required technology info.

Member Organization1 Individual Member2 Government3 Non-Member4
$375 $300 $375 $425

This program is for registered attendees only. Sessions were not designed to be shared or streamed with others. Each participant should be registered to attend.


Register online via secure transactions. Please have a Visa, MasterCard, Discover or American Express card available


Fill out & print completed registration form.

Registration Policy

Registration Deadline: August 7, 2020
Registrations received after August 7 may experience a delay in accessing the virtual program.

All cancellations (regardless of date) will be assessed with at $50.00 administrative fee.

  • All written notice of cancellations and substitutions should be sent via email to training@nhcaa.org.
  • Before cut-off date - To cancel and obtain a full refund (minus an administrative fee) or to request a substitution, you must provide written notice to The NHCAA Institute - NETS.
  • After cut-off date - If you cancel in writing after the cut-off date, no refund will be provided but credit for future training is available. All substitution requests received after the cut-off date will be charged a $50.00 administrative fee.

For more information regarding administrative policies on refunds and cancellations or to register a complaint, please contact training@nhcaa.org.

1NHCAA Member rate applies to all NHCAA Member Organizations, Affiliate Members, Platinum Members, Premier Supporting Members and Supporting Members.
2Individual member rate applies to individuals who have applied for and have been approved for individual membership to NHCAA
3Government rate applies to NHCAA Law Enforcement Liaisons and other attendees from local, state and federal public agencies.
4Non-Member participants must occupy a professional position with a private for-profit or not-for-profit health care reimbursement organization, or in a local, state or federal law enforcement, prosecutorial, or regulatory agency or in a professional disciplinary organization. All registrations will be reviewed to ensure these eligibility requirements are met. If you are not in one of these positions, but wish to attend, please email us at: training@nhcaa.org.